“Ex officio Obtaining of Documentation” training held in Leskovac
24.4.2014. 00h
“Ex Officio Obtaining of Documentation” training held in Leskovac had the objective to familiarize the heads and employees in the City administrations and departments with the process of ex officio exchange of documents through internal communication. The training that took place on 11th April 2014, was attended by twenty three participants. Through practical examples and simulations, the roll that each participant will have in the process and the deadlines for solving the administrative cases were presented.
The adopted Book of Rules on Rationalization of City Administrations introduces the obligation for all employees to ex officio obtain the documents issued by other departments through internal communication.
Considering that clients don’t have to submit documents that will be ex officio obtained, makes the request submission faster and less complicated, and speeds up the resolution process. Clients can access information on documents that must be submitted with the request and the documents that are obtained ex-officio by the corresponding authority in the e-Registry of administrative procedures on the webpage of the City of Leskovac.
Establishing of formal communication between organizational units will significantly improve the quality and the efficiency of the City Administration and the clients who use the service will benefit the most from such system.
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